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GENERAL TERMS & CONDITIONS

The Dutch language services offered by Dutch 4 Expats (a trading name used by Jelle Hanse) are subject to the following Terms & Conditions. By booking our services, you constitute acceptance of these Terms & Conditions.

Dutch 4 Expats offers two types of Dutch language courses:

- Dutch private lessons in Nottingham
- Dutch private lessons via Skype

The following rates are applicable.

PRIVATE DUTCH LESSONS IN NOTTINGHAM & VIA SKYPE

The normal hourly rate is £ 29.00 per hour, however if you book 5 or 10 lessons in one go, your loyalty is rewarded with additional discount. Depending on how many hours you book, you get the following rates:

1 lesson £ 29.00 per person, per hour £ 45.00 per couple, per hour
5 lessons £ 26.00 per person, per hour £ 41.50 per couple, per hour
10 lessons £ 23.00 per person, per hour £ 37.00 per couple, per hour

TASTER LESSON

For people who are trying out our services, we also offer a taster lesson. Taster lessons can only be booked once per person

Taster Lesson £ 25.00 per person, per hour £ 35.00 per couple, per hour

WHAT IS INCLUDED IN THE RATES?

Each lesson takes 60 minutes. The above rates are based on private lessons held in Nottingham City Centre or via Skype. Any private lessons in any other location (outside Nottingham city centre), may be subject to an additional travel fee. The above rates include lesson material used during the private lesson. A digital copy of the lesson material can be supplied on request, by email, after the tutorial / payment.

Extra materials such as writing materials, stationary, language dictionaries, etc are not included in the above rate.

The above rates include free access to our online vocabulary course. Details regarding this course will be supplied after completion of your first lesson or class.

RESCHEDULING ADVANCED PAID PRIVATE LESSONS / CLASSES

Classes can not be rescheduled, however you may ask the lecturer for a copy of the lesson material covered and any home work for the following lesson. Dutch 4 Expats has no obligation for financial compensation for non-attendance of classes.

If you need to reschedule or cancel one of your advanced paid private lessons, please contact Dutch 4 Expats immediately. Dutch 4 Expats asks for a minimum of 24 hours’ notice. If you contact us prior to the 24 hours notice before the booked private lesson, we can reschedule your lesson. Rescheduling private lessons will be subject to availability. Dutch 4 Expats has no obligation for financial compensation for non-attendance or lessons that are cancelled within 24 hours prior to the booked lessons.

CANCELLING ADVANCED PAID PRIVATE LESSONS / CLASSES

If you wish to cancel your advanced paid private lessons or classes, please contact Dutch 4 Expats immediately. Dutch 4 Expats works by the following cancellation policy:

If a new student has advanced paid for their first private lesson or class (and further lessons / classes) and changes their mind about learning Dutch with Dutch 4 Expats prior to their very first lesson or class, and notifies Dutch 4 Expats in writing 48 hours prior to the very first booked lesson or class, any advanced payments will be fully reimbursed. If within 48 hours prior to the very first tutorial, the first private lesson or class l will be fully charged and any outstanding private lessons or classes will be fully reimbursed.

If a new student is not satisfied with their very first private lesson or class and wishes not to continue learning Dutch with Dutch 4 Expats, and indicate this during their first private lesson or class, then we will only charge 50% for the first private lesson or class, and fully reimburse any advanced payments made for outstanding lessons or classes.

If a new student is not satisfied with their very first private lesson or class and wishes not to continue learning Dutch with Dutch 4 Expats, and indicates this after their first private lesson or class, but before 24 hours prior to their second private lesson or class, then the first private lesson or class will be fully charged, and Dutch 4 Expats will fully reimburse any advanced payments made for outstanding private lessons or classes. If within 24 hours prior to the second private lesson or class, the second private lesson or class will be charged in full and any following private lessons or classes will be fully reimbursed.

If the student wishes to stop learning Dutch with Dutch 4 Expats after their second private lesson or class, but still have some outstanding private lessons or classes, Dutch 4 Beginner will reimburse the student for 70% of any advanced payments made for any outstanding private lessons or classes. If the cancellation notification is received within 24 hours prior to an already booked private lesson or class, that private lesson or class will be charged at full rate.

FREEZING LESSONS & EXPIRATION

The student can freeze their lesson schedule and pre-paid lessons, if the student needs a break from learning Dutch. During this break, the pre-paid lessons will be held for a period of 6 months. The pre-booked lessons will expire if the lessons are not used within a period of 6 months from the last lesson. Within the 6 months break period the above refund arrangement applies. No refund applies after the 6 month period. The student can request an extension (within the 6 months break period) if the student needs a longer break, however this is subject to Dutch 4 Expats's discretion.

ALTERATIONS BY DUTCH 4 EXPATS

Dutch 4 Expats will do its utmost to provide the arrangements that have been confirmed, but Dutch 4 Expats must reserve the right to reschedule or cancel any private lesson or class if unforeseen circumstances arise. Dutch 4 Expats will try to make reasonable alternative arrangements.

LIABILITY OF DUTCH 4 EXPATS

Dutch 4 Expats can not be held liable for the failure or improper performance of these services where such failure or improper performance is attributable to the fault of the client, unforeseeable or unavoidable actions of an unconnected third party or unusual and unforeseeable circumstances beyond Dutch4Beginner's control, including force majeure.

UPDATING TERMS & CONDITIONS

Dutch 4 Expats reserves the right to update and alter the Terms & Conditions at any time. Any current students will be informed per email about any changes to the Terms & Conditions. If you have any questions regarding these Terms & Conditions, please contact us.

These Terms & Conditions have been written by Dutch 4 Expats in March 2019

Contact Dutch 4 Expats

 

DUTCH TRANSLATIONS Dutch4Expats Translations

FINDING A DUTCH JOB Help Finding a Job in the Netherlands

LEARN THE LOCAL LINGO! Dutch Lessons For Expats

Do you require help with translating Dutch documents? Dutch 4 Expats can help you with all your Dutch translation needs >>

Looking for help with finding a Dutch job? Dutch 4 Expats provides bespoke job market reports to help you find out more about your industry in the Netherlands! >> Being able to speak the local language will make a huge difference! Learn Dutch in Nottingham or via Skype before or while living in the Netherlands! >>